frequently asked questions

FAQ

GET SOME OF THOSE QUESTIONS ANSWERED BEFORE YOU EVEN REACH OUT!

1

WHAT IS YOUR BOOKING PROCESS?

You fill out our contact form after reviewing our site, then we respond super fast with a custom proposal based off your budget & form answers! We talk details (either on the phone or via email) and get all your questions answered! To get your date booked, we only require a flat $1000 deposit to lock us in-- no matter what your final package cost is.

No percentage deposits, just a low-rate booking deposit because we know you've got lots of other vendor payments to make. Then half your remainder is due at the midway point, and then the full balance 30 days pre-wedding. We recommend booking as soon as possible, usually right after you book your venue-- whether that's 6 months or 2 years out, ASAP guarantees your spot with us is saved!

2

We recommend booking as soon as possible, usually right after you book your venue-- whether that's 6 months or 2 years out, ASAP guarantees your spot with us is saved!

HOW EARLY SHOULD WE BOOK?

On average you can expect about 80-150 photos per hour of booking (with a second photographer). Our wedding photo galleries average about 500-900 images - but if we end up with 2547quality photos, you'll get them all beautifully edited in an online gallery with an easy share-able link so you can send to friends and family (and print wherever you'd like with a print release). Right within the gallery, there's also an easy cart to order prints directly from our professional lab! Photo delivery for weddings typically takes about 2-3 weeks. We deliver our videos right through your online online gallery - you'll be able to download the high resolution video files. Video editing takes a bit longer (typically 4-6 weeks).

HOW DO I GET MY PICTURES AND VIDEOS AND

HOW LONG DOES IT TAKE?

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We HIGHLY recommend keeping your free session with us even if you already have engagement photos taken. You're not getting married without rehearsing the ceremony, so why get married without rehearsing the wedding portraits?! Since every photographer works differently, we consider this time VITAL in getting to know the both of you and knowing what poses make you look your best-- and you'll get a feel for our approach AND get a fun date with your better half. Win win! So even if you've done a session with another photographer, let's still hang out and shoot for a bit, even if you don't need it for the photos!

WE DON'T NEED AN ENGAGEMENT SESSION, CAN WE SKIP THAT?

5

Heck yeah! Say goodbye to feeling awkward in front of the camera. You'd be surprised at how many of our couples initially say "we're awkward in front of the camera" but walk out of their sessions feeling like pro models! We place a lot of value on making our couples feel comfortable in front of the camera. We take the approach of "guided posing," which guarantees we capture your genuine love and personalities, while also telling you where to put your hands if you need it! We keep things loose and fun, curating candid moments and giving plenty of direction for posed photos.

WE'RE NOT PHOTOGENIC, CAN YOU HELP US?

We're fully insured and can provide your venue and any other vendors with a copy of our business license and insurance documents (and add them as additionally insured if necessary!) 

DO YOU HAVE INSURANCE?

6

If your wedding is within the state of Delaware (from Wilmington to Bethany Beach), the Greater Philadelphia Area/Southeast Pennsylvania, or New Jersey we don't charge any fees! We structure our packages and pricing to be totally transparent so you don't have to worry about hidden fees popping up after signing your contract with us! 

IS THERE A TRAVEL FEE?

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If you guys are big party people, you think your dance floor will be filled all night, and/or you're planning a big exit at the end of your reception, we recommend a 10 hour package so we can be with you from getting ready, all the way to the end of the night! If your day will be more low-key and you think people will trickle out throughout the night, a 6 or 8 hour package will probably take care of most of the day.

HOW MANY HOURS OF COVERAGE DO I NEED?

9

Our shooting style on a wedding day is a combination of capturing moments like flies-on-the-wall, and giving direction to ensure the most efficient family/group photo process, and the most fun portrait process! We keep things fun for the whole family (and don't worry, we are GREAT with big groups and loud families!) As far as editing goes, we have a sharp and modern style with an added touch of warmth and character. 

WHAT IS YOUR SHOOTING / POSING / EDITING STYLE?

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Short answer -- we can't and won't! Immediately after your wedding we import your photos and video directly onto our laptop on the way home which gets synced immediately to the cloud. Once home, we'll back up your photos again on our desktop to begin editing. So we've got your photos backed up in 3 separate places just in case! Plus, your online gallery will remain up and accessible to you for 10 years post-wedding. We'll do everything in our power to keep them safe!

WHAT HAPPENS IF YOU LOSE OUR PHOTOS OR VIDEO?

11

Unless we are dead or bed-ridden from some terrible illness, we will be there! If something happens to us and we're unable to make the wedding, we have a team of 5 photographers and videographers to take over and shoot for us -- and on the nearly-impossible chance none of us are free, we have a network of hundreds of photographer and videographer friends all ready to have our backs and step in for us if necessary. We also have a team of more than just Angela and I, so we can book more than 1 wedding per date -- however, we always discuss who will be shooting your wedding before you book so there will be no surprises day-of.  We have your back no matter what happens! 

WHAT HAPPENS IF YOU CAN'T MAKE IT TO OUR WEDDING?

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We offer photo and video bundles so you can have as much coverage and captured memories of your day as possible! While photos are great and obviously necessary, video will add SO much to your memories through audio and motion. Our goal is to tell the story of your entire day through a short film you can hold onto forever! We also film your ceremony and toasts so you have those forever as well. We always recommend booking both photo and video with the same company instead of through 2 different companies -- we have everything down to a science, we don't trip over each other, and we're never in each other's shots because we do this together every weekend! (Not to mention you'll get the best bang for your buck and save some money at the same time!)

WHY SHOULD WE BOOK BOTH PHOTO & VIDEO?

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